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Privacy, Security & Cookies

Your Personal Information

We don't sell or make your information available to anyone, ever, under any circumstances.

What are cookies?

A cookie is a small file which is placed on your computer's hard drive. Online shops like Foldabox are allowed to use 'strictly necessary' cookies without consent, otherwise online shops like ours would not work. For example, they are used to track what you put in your shopping basket. If we did not use a cookie, your shopping basket would be empty when you reached the checkout.

If you have any technical queries or need any clarification, please contact us and we will be happy to answer any questions or provide additional information.

Security of your Financial Information

All transactions are processed through a secure server with SagePay

We do not keep or store any financial information in any format whatsoever under any circumstances.

Foldabox is PCI DSS Compliant. We have taken the necessary steps to ensure your credit card information is secure. 

Our Payment Service Provider is Sage Pay who is the largest independent payment service provider in the UK. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for over 24,000 online businesses, including ours. Thousands of businesses outsource their transaction security to Sage Pay. It is their top priority to ensure that transaction data is kept secure at all times.

Transaction security 

All transaction information passed between our site and the Sage Pay Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to the Sage Pay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage 

Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data held by Sage Pay is extremely secure and Sage Pay are regularly audited by the banks and banking authorities to ensure it remains so.

Links to banks 

Sage Pay has multiple private links into the banking network that are completely separate from the internet, which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with. 

Employee access 

No individuals within Sage Pay are able to decrypt transaction information or cardholder data. Their systems only allow access to their most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from their own employees because their systems never display the full card numbers, even on administration screens. For further information on Sage Pay's security, please click here.

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