Shopping Cart

Delivery Information

Useful Delivery Information:

  • Orders placed online before 1.30pm Monday – Friday are dispatched the same day.
  • Orders received after 1.30pm, on weekends, or national holidays will be dispatched the next working day.
  • Accessory only orders may be sent by Royal Mail and take longer.
  • Delivery costs are weight-based and will be shown once all items are added to your basket.
  • Delivery is via signed-for courier, usually FedEx or DHL, ensuring safe and trackable delivery.
  • We cannot accept liability for delays beyond our control.
  • For delivery queries, contact support@foldabox.co.uk or complete our Delivery Query Form.
  • Notify us of any damages or defects within 3 days of delivery.

Can I Return My Order?

  • Yes, unopened gift boxes and accessories in their original inner and outer packaging can be returned within 30 days from delivery.
  • Visit our Returns FAQ Page or contact support@foldabox.co.uk for more information.

Other Delivery Queries

  • Check our Delivery FAQ Pages. If your question isn’t answered there, please contact support@foldabox.co.uk.